Two years ago I took Wavery Labs’ Ambassador Interpreter for a spin—or rather, a listen—and found the unique earphoness a powerful and effective way to facilitate one-on-one, multilingual conversations. Now Waverly is back with a new product: a smartphones app called Forum that is built to facilitate one-to-many communication in multiple languages for up to 50 participants.
The concept is simple. Everyone in the group launches the app, and the “leader” of the group—ideally the person that will be doing most of the speaking—initiates a session as the host. Everyone else joins the session either by scanning a provided QR code or tapping in a six-digit number, essentially joining a group chat. All supported languages, 25 at present, are translated in real time within the app to every member of the session. Since it’s all on an app, you can be in the same room or (more usefully) scattered around the globe.
While Forum is optimally designed for presentations or group meetings where one person is doing most of the talking and the bulk of the other session members are mostly listening in silence, it doesn’t have to work that way. Any number of participants can actively speak in their own language and have their comments translated for the group, each receiving a different translated language. 25 people could be speaking in 25 different languages, and the app will translate them all into each listener’s chosen tongue, in both text and voice, as selected.
If this sounds a little chaotic, I can assure you it is, and there’s a significant learning curve when it comes to mastering Forum. It’s best to start practicing, as I did, in a one-on-one situation so you can get the hang of things. It’s a little tricky to remember to hold down the “talk” button, say what you want, then wait for it to be translated on the other side—and do it all again when the other party responds. In situations like this it’s easier to set the app to listen to everything without having to hold down the “talk” button, though if you’re standing within earshot of one another and both phoness start picking up what both users are saying, this can get a little confusing.
Expand your chat session to five active speakers and it gets even wilder, and the more people that are talking, the more complicated things become. The biggest problem is learning how to pause appropriately while translations are being delivered, and knowing whether and when it’s OK to speak. Crosstalk can be an issue in group discussions, and my testing led to a lot of instances of “oh, sorry, no, you go ahead” appearing in the translation. In most cases, I found it much simpler and more natural to turn off the audible translation and just use the app to read live subtitles if there was any back-and-forth discussion going on.